Legal, Compliance & Trade Agreements
Everything you need to trade with confidence — CPTPP framework, platform terms, privacy policy, and compliance guidelines.
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CPTPP — Canada & Vietnam
The Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP) came into force for both Canada and Vietnam, creating one of the world's most significant free trade agreements. Yuvado is purpose-built to help SMEs leverage this framework.
Canada–Vietnam under CPTPP
The CPTPP eliminates tariffs on approximately 98% of goods traded between Canada and Vietnam, creating a $14B+ annual trade corridor with significant SME opportunities.
Important for exporters: To claim CPTPP duty-free rates, goods must meet Rules of Origin requirements. Yuvado's compliance module automatically checks HS codes and origin criteria at the point of listing, ensuring your products qualify before you trade.
Key Benefits for SMEs
- 0% tariff on textiles, furniture, seafood, agri-food, and most consumer goods
- Dedicated SME chapter ensuring access to trade information and simplified procedures
- Investment protections for Canadian businesses operating in Vietnam
- Streamlined customs procedures with reduced documentation requirements
- Alignment with Canada's Indo-Pacific Strategy for supply chain diversification
Rules of Origin
To benefit from CPTPP preferential tariff rates, products must meet the Rules of Origin (ROO) requirements. Yuvado enforces these at the product listing stage to ensure compliance.
Origin Criteria
- WO: Products entirely grown, harvested, or produced in a CPTPP country (e.g. Vietnamese coffee, seafood)
- PE: Products manufactured entirely within CPTPP territory using only CPTPP-originating materials
- PSR: Value-added rules for processed goods (e.g. 40% regional value content for furniture)
HS Code Requirement
All products listed on Yuvado require a valid 6-digit Harmonized System (HS) code. Our platform automatically maps HS codes to the applicable CPTPP tariff rate and origin rule, flagging any compliance gaps before an order is placed.
Terms of Service
By accessing or using Yuvado Platform Ltd. ("Yuvado", "we", "us"), you agree to be bound by these Terms of Service. Please read them carefully.
1. Platform Use
Yuvado provides a B2B trade facilitation platform connecting verified Vietnamese suppliers with Canadian buyers. Access to the platform is granted subject to completion of our KYC/KYB verification process. Yuvado acts as a facilitating intermediary and is not a party to the underlying trade transaction.
2. Eligibility
Users must be registered businesses in their respective jurisdictions. Individual consumers may not use the Yuvado marketplace. All users must maintain valid business registrations and comply with applicable export/import laws in their country.
3. Transaction Fees
Yuvado charges a commission of 4.0–5.0% of Total Transaction Value (TTV) on completed trades, paid by the seller. Additional fees apply for logistics services, escrow, and premium features. A Value-Added Service Fee of approximately 2.0% of TTV applies in Phase 1.
4. Limitation of Liability
Yuvado is not liable for losses arising from customs delays, product quality disputes, or currency fluctuations. Our maximum liability to any party is limited to the commission fees paid by that party in the preceding 12 months.
This is a simplified summary. Full terms will be published prior to platform launch. Last updated: March 2026 — V1.0 (Draft)
Escrow Payment Policy
All transactions on Yuvado are processed through a secure escrow system. Funds are held by a licensed third-party payment provider and only released upon confirmed delivery, protecting both buyer and seller.
How It Works
- Buyer deposits funds into escrow upon order confirmation
- Supplier ships goods; provides Bill of Lading and shipping documents
- Yuvado verifies Proof of Delivery (BoL + tracking confirmation)
- CFO authorizes fund release in the Admin Panel
- Funds disbursed to supplier in VND or USD via Escrow.com or RBC
Dispute Window
Buyers have a 7-day dispute window after delivery confirmation to raise any quality or compliance issues. Yuvado mediates all disputes using transaction records, communications, and inspection reports maintained on-platform.
Privacy Policy
Yuvado Platform Ltd. is committed to protecting the personal and business data of all users. This policy explains what we collect, how we use it, and your rights.
Data We Collect
- Business registration information and KYC/KYB documents
- Transaction data, communications, and trade documents
- Platform usage data and analytics (anonymized)
- Payment information (processed by licensed third-party providers — Yuvado does not store card or banking data)
How We Use Your Data
- To verify your identity and business for regulatory compliance
- To facilitate and document trade transactions
- To improve platform matching, compliance automation, and logistics
- To fulfill reporting obligations to regulatory bodies and our Designated Organization
Your Rights
Under PIPEDA (Canada) and applicable Vietnamese data protection law, you have the right to access, correct, or request deletion of your personal data. Contact us at privacy@yuvado.com.
Full Privacy Policy to be published at platform launch. V1.0 Draft — March 2026.
Dispute Resolution
Yuvado provides structured dispute resolution for all platform transactions. All communications and trade terms are recorded on-platform, providing a clear audit trail for mediation.
Process
- Step 1: Buyer raises dispute within 7-day window via platform dispute form
- Step 2: Yuvado reviews transaction records, BoL, and communications
- Step 3: Independent inspection may be arranged if quality is disputed
- Step 4: Yuvado issues a binding mediation decision within 14 business days
- Step 5: Escrow funds released or partially refunded per decision
Unresolved disputes may be escalated to arbitration under the CPTPP Investment Chapter framework or applicable Canadian law (Alberta jurisdiction).